Privacy Policy

Information we collect

• Contact form: name, email address, and the message you send us.
• Booking a call: name, email address, and phone number, used to schedule and confirm the call and send reminders.
• Affiliate portal sign-in: your email address and basic profile info from Google Sign-In, used to identify your account.
• Internal team tools: Rayth’s own partners’ phone numbers, used only to send them internal operational notifications (e.g. a new task or lead) through our internal admin dashboard. This is not a public sign-up — numbers are entered directly by Rayth’s own team members, never collected from site visitors or a purchased list.
• Dealership customer messaging: for the car dealerships that use our service-department platform, the dealership’s own customers’ names, phone numbers, email addresses and vehicle details, provided to us by that dealership, and the record of each customer’s consent and opt-out. See “SMS and text messages” below.
• Standard server logs: basic technical data (IP address, browser type, pages requested) generated by normal web server operation. We do not run third-party analytics or advertising trackers on this site.

How we use information

We use the information above to respond to inquiries, schedule and manage calls, operate the affiliate program, run our own internal operations, and improve our services. We do not sell your personal information, and we do not use it for third-party advertising.

SMS and text messages

Rayth sends text messages in two ways:

• On behalf of car dealerships. Dealerships use our platform to text their own service customers. Each message is sent in the dealership’s name, only to customers who gave that dealership consent to receive text messages from it. Messages include service reminders, the dealership’s service, protection-plan and lease offers, appointment confirmations, and opt-out confirmations. Message frequency varies. Messages are sent only during the dealership’s business hours and never before 8 AM or after 9 PM local time.
• Internal notifications. Operational notifications between Rayth’s own team members (e.g. task assignments, pipeline updates). A team member can remove their number from the dashboard at any time.

Message and data rates may apply. Reply STOP to any message to opt out, and you will receive one message confirming it; reply HELPfor help, or contact us at the email below. An opt-out is permanent: no further text messages are sent to that number on that dealership’s behalf. Carriers are not liable for delayed or undelivered messages. See also our SMS terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except the service providers that deliver the messages for us. We never sell or rent phone numbers.

Who we share information with

We share information only with the service providers that help us run the business — for example, our email delivery provider, our calendar/scheduling provider, our database/authentication provider, and our SMS provider — solely to perform the function we use them for. A dealership’s customer information is shared only with that dealership. We do not sell or rent personal information to anyone.

Data retention and your rights

We keep information for as long as reasonably needed for the purpose it was collected for (e.g. booking history, affiliate account records). You can ask us to access, correct, or delete your information at any time by emailing us at the address below.

Contact

Rayth Media LLC
3400 Cottage Way, Ste G2, Sacramento, CA 95825
omarabdellah@rayth.ai

Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.